Who we are and
why we're here
Backed by technology experts.
Duckie gives your support team all
the information they need to resolve support tickets fast and independently.
The founders, Valerie and Joel, were senior engineers at companies like Netflix, LinkedIn and C3 AI. Valerie first created an AI knowledge search bot for her on-call support team and quickly saw its potential for SaaS support teams everywhere.
Made by engineers from
Two productivity hackers,
one shared goal.
Valerie Li
Co-founder, CEO
Joel Ritossa
Co-founder, CEO
We believe AI enables the team to reimagine the entire customer support workflow, increasing your team's productivity and throughput to unprecedented levels.
The team is building for the future
The future of people
+ AI →
Happy customers and exponential growth.
Build to help your customer support teams work smoothly and independently!