Building the New Era of AI-Powered Support Teams

Duckie integrates with all of your knowledge base and gives your support team all the information they need to resolve support tickets fast, without relying on engineering teams. We believe AI enables the team to reimagine the entire customer support workflow, increasing your team's productivity and throughput to unprecedented levels.


The founders, Valerie and Joel, were senior engineers at companies like Netflix, LinkedIn and C3 AI. Valerie first created an AI knowledge search bot for her on-call support team and quickly saw its potential for SaaS support teams everywhere.


The team is building for the future - a future of people + AI = happy customers + exponential growth.

Meet the Founders

Valerie Li

Co-founder, CEO

Joel Ritossa

Co-founder, CTO

Backed by the Leading Investors

AI Assistant that enables your support team to resolve tickets faster, without relying on engineering.

Backed by

Duckie AI © 2024, All Rights Reserved

AI Assistant that enables your support team to resolve tickets faster, without relying on engineering.

Backed by

Duckie AI © 2024, All Rights Reserved

AI Assistant that enables your support team to resolve tickets faster, without relying on engineering.

Backed by

Duckie AI © 2024, All Rights Reserved

AI Assistant that enables your support team to resolve tickets faster, without relying on engineering.

Backed by

Duckie AI © 2024, All Rights Reserved